⚙️ Operations

Run your centre
smarter, not harder

AI‑powered insights, automated reporting, vessel maintenance tracking, and a platform that evolves with your centre. Everything you need to stay on top of operations — without the admin overhead.

AI
Powered insights
Auto
Weekly digests
Real‑time
Analytics
PWA
Mobile access
Intelligence

AI Assistant

Ask questions about your business in plain English. The built‑in AI understands your bookings, revenue, students, and schedules — giving you instant answers without running a single report.

  • 🤖
    Natural language queries "How many bookings this month?" — just ask, and get instant structured answers with data tables.
  • 📊
    Data‑aware responses The AI reads your live data — bookings, revenue, capacity, instructors — and gives contextual answers.
  • 💡
    Scheduling suggestions Get recommendations: "Day Skipper has 83% fill rate — consider adding another session next month."
  • Instant insights No report building, no CSV exports. Just ask a question and get your answer in seconds.
Hi! I'm your AI assistant. Ask me anything about your bookings, courses, revenue, or students. Try one of the suggestions below.
Automation

Weekly Digest Email

Every Monday morning, your admin team receives an automated summary of everything that happened last week — and what's coming up next. No logging in required.

  • 📈
    Booking stats New, confirmed, pending, awaiting payment, and cancelled — all at a glance for the past week.
  • 💷
    Revenue summary Total income for the week, broken down by course type. See trends without opening dashboards.
  • 📅
    Upcoming courses Next 7 days with instructor, date, and capacity fill %. Know what's full and what needs promotion.
  • ⚠️
    Qualification alerts Instructor certifications expiring within 3 months are flagged automatically. Never miss a renewal.
📊 Weekly Digest
Solent Sailing Academy — 10 Feb – 16 Feb 2026
⚠️ Qualification Alert: 1 expired, 2 expiring within 3 months
14
New Bookings
11
Confirmed
8
New Clients
£4,280
Revenue
📅 Upcoming Courses (next 7 days)
CourseDateInstructorFill
Day Skipper Practical17 FebJ. Mitchell5/6 (83%)
Comp Crew Weekend19 FebS. Davies3/8 (38%)
Yachtmaster Prep21 FebR. Thompson6/6 (100%)
Data

Reports & Analytics

Real‑time dashboards that show you exactly how your centre is performing. Revenue trends, booking status, instructor utilisation, course fill rates — all exportable to CSV or PDF.

  • 📊
    Revenue dashboards Track income by course, period, instructor, or payment method. Spot trends and seasonal patterns.
  • 📈
    Booking analytics Confirmed, pending, cancelled — see conversion rates and identify where bookings fall off.
  • 👨‍🏫
    Instructor utilisation Hours taught, courses delivered, ratings, and availability. Optimise your team's workload.
  • 📥
    CSV & PDF exports Export any report as CSV for spreadsheets or PDF for stakeholders. One‑click, instant download.
📊 Overview
📅 Bookings
💷 Revenue
👨‍🏫 Instructors
THIS MONTH
47
Bookings
REVENUE
£24.8k
+12% vs last month
CLIENTS
186
8 new this week
FILL RATE
78%
Average capacity
Weekly RevenueLast 7 days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Safety

Maintenance Tracking

Keep your fleet in top condition. Track vessel servicing schedules, log damage reports, monitor safety equipment, and maintain a complete service history — all from your dashboard.

  • 🔧
    Service schedules Set up recurring maintenance — engine service, antifoul, rigging check. Get alerts when tasks are due.
  • 📋
    Damage reports Instructors log damage from the app — gelcoat scratches, missing equipment, rigging issues. Photos attached.
  • 🦺
    Safety equipment audits Track liferafts, fire extinguishers, flares, EPIRBs — expiry dates and service intervals all logged.
  • 📖
    Service history Complete maintenance log per vessel — what was done, when, by whom, and at what cost. Full accountability.
2
All Clear
1
Service Due
3
Total Fleet
Sea Breeze
Beneteau 40.7 · 1247 hrs
All Clear
Wind Chaser
Jeanneau 349 · 892 hrs
Service Due
Tide Runner
X-Yachts 4.3 · 634 hrs
All Clear
Mobile

PWA & Mobile Access

Install Broad Reach Bookings as a Progressive Web App on any device. Access your dashboard from the marina, the pontoon, or the cockpit — even when internet is patchy.

  • 📱
    Install on any device Add to your home screen on iOS, Android, or desktop. Feels like a native app — because it is one.
  • 📶
    Works offline Check today's schedule, view crew lists, and review bookings even without connectivity at the marina.
  • 🔔
    Push notifications Get instant alerts for new bookings, payment confirmations, and cancellations on your phone.
  • Fast & responsive Optimised for mobile screens. Touch‑friendly controls, swipe navigation, and instant page loads.
9:41
📶 🔋
Broad Reach
TODAY'S COURSES
3
STUDENTS
14
Day Skipper Practical
09:00 · J. Mitchell · 5/6
Comp Crew Weekend
09:30 · S. Davies · 3/8
VHF/SRC Course
14:00 · R. Thompson · 6/10
📅Today
👥Clients
Fleet
⚙️More
Unique to You

Custom Capabilities
Built for Your Centre

No two training centres operate the same way. Broad Reach Bookings lets you request features unique to your workflow — and we build them into your system as native, first‑class capabilities.

  • Request from your dashboard Describe what you need, pick a category, and submit in seconds. We review every request.
  • 📋
    We review & plan Our team assesses your request, provides a timeline, and keeps you updated on progress.
  • 🔧
    Built natively Custom features integrate seamlessly — not bolted‑on workarounds. They behave like core features.
  • 🎛️
    Toggle on/off Every capability lives in your feature flag panel. Activate when you're ready, disable if you don't need it.
Request a Feature
Shape your platform
Category
✨ Custom Capability 📅 Scheduling 🌐 Booking 💷 Payments 📊 Reporting 🔗 Integration
Feature Title
Automatic crew rotation scheduling
Description
We need the ability to automatically rotate crew assignments across our fleet based on instructor qualifications and availability windows...
Submit Request
Your Requests
Private harbour rate cards
In Progress
Multi-vessel passage planning
Planned
Custom certificate templates
Completed
Even More

Everything else included

Every operational tool connects seamlessly with your bookings, payments, certifications, and scheduling.

📧

Email Metering

Track email usage, delivery rates, bounce rates, and monthly quotas. Stay on top of your email reputation.

🔐

Feature Flags

Toggle any feature on or off from your settings panel. Roll out new capabilities at your own pace.

📋

Activity Log

Every action is logged — who did what, when, and from where. Full audit trail for accountability and debugging.

🌍

Multi‑Location

Manage multiple venues, marinas, or training sites from one dashboard. Location‑specific settings and schedules.

🔗

API & Integrations

Connect to Xero, Stripe, Twilio, and more. RESTful API for custom integrations with your existing tools.

🔒

Role‑Based Access

Admin, instructor, and staff roles with configurable permissions. Control who sees what across your organisation.

Ready to streamline operations?

AI insights, automated reporting, and maintenance tracking — all included. 60‑day money‑back guarantee — plus free onboarding.