Switching systems is hard.
We make it painless.
We know the thought of migrating your clients, bookings, and instructor records to a new platform is daunting. That's why we've built tools, support, and guarantees to take all the risk out of making the switch.
Why switching feels so scary
"What about all my existing clients?"
Years of student records, contact details, medical info, certification history — the thought of re‑entering it all is enough to put anyone off.
"I've got bookings for the next 6 months"
You can't just switch overnight when you've got confirmed courses, deposits taken, and students expecting confirmations from your current system.
"I don't have time for a big migration"
You're already busy running courses, managing instructors, and keeping the business going. Learning a new system on top of all that? No thanks.
"What if it doesn't work for us?"
You've already invested time and money in your current setup. What if you switch and the new tool doesn't actually fit how your centre works?
These are real concerns — and they're exactly why we've built the switching experience the way we have. Here's how we address every one of them.
What "free onboarding" actually means
It's not just a PDF guide and a "good luck." We work with you personally to get your centre up and running.
Personal Setup Call
We jump on a call, walk through your centre's specific needs, and configure your account together — courses, pricing, branding, the lot. Not a generic webinar; a one‑on‑one session focused on your school.
Data Import Assistance
Export your clients, instructors, and bookings from your current system and we'll help you bring them into Broad Reach. Our Import Wizard handles CSV and Excel files, and we'll help you map the columns if needed.
Training Scheme Setup
If you run RYA or ASA courses, we'll set up your training scheme with the correct certification pathways, prerequisites, and progression routes — pre‑loaded and ready to go.
Booking Widget Installation
We'll help you embed the booking widget on your website so your students can start booking online immediately. Takes about 5 minutes and works on any site.
Ongoing Support
Questions after setup? We're here. Email, live chat, or another call — whatever works for you. There's no "onboarding window" that expires. Support is included for as long as you're a customer.
Bring everything with you
You don't start from scratch. Import your existing data and pick up right where you left off.
Clients & Students
Names, emails, phone numbers, emergency contacts, medical notes, dietary needs — all imported in bulk from CSV or Excel.
Instructors & Staff
Instructor profiles, qualifications, certifications, and availability — set up once and you're done.
Courses & Schedules
Your course catalogue, pricing, and future schedules. Run both systems in parallel during the transition if you prefer.
Existing Bookings
Active bookings and participant details so nothing falls through the cracks during the changeover.
Certification History
Student certification records and progression data so their pathway history is preserved.
Export Anytime
Your data is always yours. Export everything at any time — we'll never hold your data hostage.
What the 60‑day money‑back guarantee means
Not a "free trial" with missing features. Not a watered‑down demo mode. Full access to everything, and if it isn't right for you, we'll refund you completely.
Our promise is simple
Every feature, every integration, every tool — nothing held back. You're using the real product, not a trial version.
That's two full months — enough time to set up your courses, run a few schedules, take real bookings, and see if it fits your workflow.
If at any point in those 60 days you decide Broad Reach isn't for you, email us and we'll refund every penny. No hoops, no forms, no guilt trips.
If you decide to go back to your old system, we'll export your data in a clean format so the transition back is smooth too.
Why we offer such a generous guarantee
Because we know what happens when sailing centres actually try the platform.
Purpose‑built, not adapted
Generic booking tools make you work around their limitations. Broad Reach was designed from the ground up for sailing schools — RYA pathways, cabin management, vessel scheduling, and certification workflows are all native.
Fast setup, fast results
Most centres are live within a day. You don't need weeks of training or a consultant — the platform is intuitive because it mirrors how your centre actually operates.
Lower cost, more features
At 1.75% of bookings processed you pay proportionally to your revenue — no big upfront commitment. And everything is included: no per-feature add-on surprises.
How the switch actually works
Most centres complete the full transition in under a week.
Sign up & onboarding call
Create your account in 5 minutes. We'll schedule your personal setup call within 24 hours.
Import your data
Upload your clients, instructors, and courses. We help you with the import if you need it.
Configure & customise
Set up your branding, email templates, payment provider, and booking widget.
Run in parallel
Keep your old system for existing bookings while new ones come through Broad Reach. No disruption to your students.
Go fully live
Once you're confident, point everything to Broad Reach. Your old system is there as a safety net until you're ready to cancel it.
Ready to make the switch?
Free onboarding. Data import tools. 60‑day money‑back guarantee. There's genuinely nothing to lose.