Full feature list
The tools behind a well-run centre.
Bookings, training and daily admin, arranged in the order your centre uses them.
Optional paid modules are marked throughout and outlined below.
Schedule
Plan the sessions, people and resources
- Smart schedulingPlan single-day and multi-day courses in a visual calendar.
- Shared courses and resourcesRun courses together on one boat, or allocate several resources to a session.
- Capacity rulesSet capacity, resource limits and participant ratios for booking.
- Resource allocationsAssign boats, rooms, equipment, vehicles and other bookable assets.
- Cabins and berthsSell individual berths, cabins or a whole boat.
- Multiple locationsManage sites, resources and teams from one calendar.
- Staff and instructorsAssign the team and check availability and qualifications.
- Private and own-boat tuitionSchedule individual sessions with their own pricing.
- Course catalogueOrganise courses into categories, with tags and filters.
- Charters and activitiesPlan charter work, deliveries, tasters and departures alongside courses.
More toolsNotificationsMobile schedulesCalendar exportCourse tags and filtersSchedule analyticsResource downtime
Book
Let customers book, or take the booking yourself
- Website booking widgetsAdd cards, calendars, agendas and other layouts to your own website.
- Guided course searchHelp first-time visitors find a course through a series of questions.
- Course booking buttonsAdd a booking pop-up to an individual course page.
- Customer catalogueShow courses, dates and current availability in a browsable catalogue.
- Course packagesBundle courses, products and extras, then track redemption against dates.
- Agents and partnersGive resellers booking access and track their commission.
- Gift cardsOffer branded cards, track balances and accept them at checkout.
- Merchandise shopSell products with variants and stock tracking.
- Checkout extrasOffer relevant products and equipment bundles during booking.
- Online coursesSell eLearning separately or as part of a package.
- Charter and delivery requestsMove enquiries through quoting, agreement and payment.
- Office bookingsTake phone and desk bookings using the same course and pricing information.
More toolsConfirmationsBooking changes and cancellationsOpen-date itemsPackage redemptionBooking analyticsMobile storefront
Prepare
Get the money, paperwork and joining details ready
- Online paymentsAccept cards, Apple Pay and Google Pay through Stripe.
- Deposits and balancesCollect a deposit and send reminders for the remaining balance.
- Digital waivers and formsSend forms for signing, track their status and keep an audit trail.
- Instructor qualificationsTrack credentials, competencies and expiry dates.
- Joining instructionsSchedule information packs, directions and kit lists.
- Confirmation emailsSend branded confirmations when a booking is made.
- Operational SMSSend reminders and hold two-way text conversations. Usage charges may apply.
- Refunds and feesManage refunds and configure applicable surcharges and fee rules.
More toolsReceiptsProvider-handled card processingBank transfersMultiple currenciesGift card paymentsPrerequisite checksMedical alertsPre-course forms
Deliver
Give the team a useful view of the day
- Daily scheduleSee sessions, participants and what is coming next.
- Attendance and sign-offsCheck people in and record syllabus progress and completion.
- Manifests and rostersUse digital or printed participant lists, with medical answers held separately.
- AI Assistant - optionalAsk questions about bookings, schedules and revenue.
- Maintenance - optionalTrack resource status, service work, damage and safety checks.
- Mobile accessUse a phone or tablet, or add the web app to the home screen.
More toolsWeekly digestInstructor scheduleFleet boardTeam Messaging - optionalService history - optional
Follow up
Keep the training record and the relationship
- Centre completion certificatesGenerate branded course-completion certificates and email them to learners.
- Pathway progressTrack completed courses and identify the next step in a learning pathway.
- Email sequences - optionalSend follow-ups, review requests and next-course offers from the marketing module.
- Marketing campaigns - optionalUse customer history and segments for targeted campaigns.
- Client Portal - optionalOffer self-service bookings, payments, progress, documents and packages.
- Training schemesManage course structures, add-on qualifications, completion reports and prerequisites.
More toolsCompletion reportsLearner historyBranded certificatesMarketing follow-up - optional
Broad Reach supports your centre’s completion records. Official RYA certificates remain issued by your centre through the RYA.
Foundations
Shared records and controls across the platform
- Client CRMContact details, booking history, emergency contacts, medical information, preferences and custom fields. Includes group records, activity logs, lifetime value and CSV import or export.
- Reports and analyticsReview revenue, booking trends, instructor use and operational activity. Export reports to CSV or PDF.
- Accounting connectionsConnect Xero or QuickBooks Online for invoice, payment and refund posting.
- Your brandingUse your logo, colours and fonts on widgets, emails and certificates, and on the Client Portal when enabled.
- Team access and recordsSet roles for administrators, office staff and instructors. Manage consent, marketing preferences, audit records and data exports or deletion. API and integration options connect other tools.
Academy and industries
Teach online. Keep practical training connected.
Academy · included in the platform
Build and sell your own online courses.
Create theory courses, pre-course modules and refreshers, then offer them separately or alongside practical training.
More about the Academy →- Text, video, audio, images, files and quizzes
- Standalone, bundled or pre-course delivery
- Enrolment linked to eligible paid orders
- Learner progress and quiz results
- Branded completion certificates
- Study on mobile or desktop
For different ways of teaching
Sailing and yachting
Courses and practical training for schools and centres.
On the water
Resources, instructors and participants planned together.
Beyond the water
The same booking and scheduling tools for other operations.
Course structures and training schemes are configured for your centre.
Take a closer look
Optional paid modules
Add the tools your centre needs.
These five modules are billed separately from the core platform. Each has a 14-day trial.
Vessel Maintenance & Compliance
Engine hours, service schedules, safety checks, damage reports, work orders and service history.Team Messaging
Staff conversations and file sharing within the platform.Marketing & Sequences
Email sequences, SMS campaigns, customer segments, A/B testing and automated follow-ups.AI Assistant
Ask questions about bookings, schedules and revenue. Review scheduling suggestions and forward-looking reports.Client Portal
Customer access to bookings, payments, progress, certificates, documents, packages and profile details.
Core platform pricing
1.75% of total booking value, including package purchases and all payment methods, subject to a monthly minimum. The fee uses the full booking value, including bookings paid by deposit.
Monthly minimum: £49 / €55 / US$59 / A$99. Optional module fees, payment-provider charges, taxes and applicable usage or storage charges are extra. Module fees do not count towards the platform minimum.
No setup or per-user fees. Onboarding is included.
See current pricing, allowances and module details →See how Broad Reach could work for your centre.
Book a demo or start with the free enquiry board.
Questions about your centre? hello@broadreachbookings.com